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Dedicated Micros | Phone & Email Support - Dedicated Micros

Phone & Email Support

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Phone & Email Support

If you wish to purchase products previously sold by Dedicated Micros, Inc., please send an email with your enquiry to orders@netvu.org.uk.

If you require Technical Support, please send an email to support@netvu.org.uk or techsupport@dedicatedmicros.com and someone will get back to you as soon as possible.

If you already have a Customer Support ID, then please submit details of your requirement on the Customer Support Portal

If you wish to apply for a Customer Support ID please provide details for registration to customerservices@dedicatedmicros.com

If you have equipment that you wish to have serviced, please contact Aircraft Engineering & Installation Services in Orlando, FL. by sending an email to nvservice@aeisinc.com and someone will contact you as soon as possible with a Return Authorization Number. Please include your contact information along with the Serial Number and Part Number of the product that you wish to have serviced.

All equipment sent for service must have a Return Authorization Number clearly marked on the package or it will be returned to the sender at the sender’s expense.

COVID-19 Update

Dedicated Micros are strictly following all Federal and CDC guidance and advice and have implemented a series of safety precautions to ensure we keep our employees, suppliers and customers safe and protected during these unsettling times that result from COVID-19.

We monitor the guidelines daily and have implemented a series of changes which involve the majority of our staff working remotely and the only employees in the workplace are those that are there as a necessity, all operate from separate offices from each other and are practicing the strict protocols of social distancing.

Clearly there is widespread disruption to supply lines, however we will be endeavouring to fulfil as many customer orders as possible, as we are carrying adequate inventory of our mainstream products.

If you need any further information, please don’t hesitate to contact our Customer Service team