Dedicated Micros Service Center

Who We Are

service facility

Our in-house manufacturing facility

Dedicated Micros Service Center is our dedicated in-house service and repair department staffed by an expert team of technicians. As we are the manufacturers of TransVu, FireVu and Dedicated Micros products our team offers unrivaled understanding and knowledge. So coming direct to us ensures fast, efficient and accurate servicing and repairs direct from those who know the products best.

We are based in Orlando, FL, in our custom created Service Center facility, handling the quick turn around of servicing and repair work for customers throughout the US.

What We Do

Dedicated Micros Service Center provides fast full-service in-warranty servicing and repairs for all Dedicated Micros, FireVu and TransVu products. Furthermore, we also offer a comprehensive out-of-warranty servicing and repair functionality for the full range of our products.

Why Come Direct to Us?

inside an Hybrid DVRIf you have Dedicated Micros technology, DM Service Center is the best place to come for fixes and repairs. It goes without saying we know our products better than anyone else. So if you come direct to us you can be assured of benefiting from fast, accurate work that saves you time, money and safeguards your reputation with your customers. And our sophisticated built-in debugging tools means that often we can identify the fault before you even know it exists.

We work with you in partnership, so we see our service as a seamless extension of your service to your customers. So your high standards are our high standards.

The Dedicated Micros Difference

SMT Area

Another view of our in-house manufacturing facility

In addition to being the experts in Dedicated Micros, FireVu and TransVu products, Dedicated Micros offers unrivalled expertise in the video surveillance industry in general, garnered through our 35 years of being at the cutting edge of innovation.

Our VP of Technology Mike Newton holds a position of high regard in the industry, achieved through developing a reputation as one of the foremost pioneers in video surveillance technology. And this reputation for excellence is reflected in the professionalism and attention to detail of our Service Center team.

Make sure you don’t lose precious time and money by getting servicing and repairs done by those who are not the experts. Come direct to Dedicated Micros Service Center for the genuine article!

PCB Test Area

The test area of our in-house manufacturing facility


Quick Guide – Reasons to choose Dedicated Micros Service Center?

  • Dedicated Micros, FireVu & TransVu product experts
  • Rapid problem diagnosis
  • Fast, efficient turn-around
  • Warranty servicing and repairs on Dedicated Micros, FireVu & TransVu products
  • Out-of-warranty servicing and repairs available

Find Out More

Speak to our expert team on +1 703-904-7738 

Or email your enquiry to

Or fill in the enquiry form below


Service Center Enquiry

Enquiry or request a call back form
  • Please provide your name so we know who to ask for.
  • Please tell us your company. (It will help us to identify your needs)
  • Please give us your contact number, so we can call you back.
  • Please give a brief summary of your enquiry or issue here. Please include Product Name, Serial Number and any other information you may think is relevant to your query.
  • You can provide your email here, if you need us to contact you by email.